Yes, we have our own stores in Mexico City, Merida, Izamal (Yucatan) and Campeche.

Mexico City :

Store: Eugenio Sue 122, Polanco, Polanco IV Secc, Miguel Hidalgo, 11550 Mexico City, CDMX.

Showroom: Av Constituyentes 1162, Lomas Altas, Miguel Hidalgo, 11950 Mexico City, CDMX.

Opening hours: Monday to Friday from 10:00 a.m. to 5:00 p.m.

Merida:

Santa Ana Store: C. 60 417A, Santa Ana Park, Downtown, 97000 Merida, Yuc.

Opening hours: Tuesday to Sunday from 10:00 a.m. to 8:00 p.m.

Izamal :

Izamal Cultural and Craft Center downtown: C. 31 No. 201, Centro, 97540 Izamal, Yuc., Mexico.

Opening hours: Monday to Sunday from 9:00 a.m. to 8:00 p.m.

Campeche:

C. 59 62, Zona Centro, 24000 San Francisco de Campeche, Camp.

You can contact us through our online contact form or by sending an email to our customer service team info@tallermaya.org or write to us on WhatsApp at 999 163 6108.

In the online store, we accept payments with credit and debit cards, including Visa, MasterCard and American Express. We also offer the option to pay via PayPal for added convenience and security. In the physical store, we accept payments with credit and debit cards and cash payments.

Delivery time may vary depending on your location. Domestic shipping usually takes 4-6 business days from payment confirmation.

Yes, we can make you an invoice, please send us your tax information, proof and purchase receipt to info@tallermaya.org

We are very sorry about this situation, please call 5552570097 ext. 100 or write to info@tallermaya.org so we can resolve it.

We ship throughout the Republic.

Yes, we ship internationally to the United States, Canada and Europe.

We work with reliable courier services to ensure your products arrive safely and in a timely manner, no matter where you are located. Please note that shipping costs may vary depending on the destination.

Shipping is not included in the cost of the parts. Shipping costs are calculated based on the weight, size and destination of the package. You can check the exact costs during the purchase process.

Of course, we accept returns and exchanges up to 5 days after receiving your purchase. The product must be in its original condition, unused and with its packaging.

Please write to us at nfo@tallermaya.org to follow up on your request.

Currently, we do not offer customized products. However, if you have any special requests or are interested in a specific product, please feel free to contact us. We will do our best to help you and find a suitable solution.

Taller Maya is a non-profit platform that represents more than 5,000 artisans in Mexico. It began as an economic activation project in an emergency through the production of a collection and today is a commercial platform that represents artisan groups to access the market. If you are interested in a specific product, please contact us and we will gladly follow up with you.